News

Read articles on our latest product innovations and company news.

2010 External Maintenance Bypass Switch Pricing
The 2010 External Maintenance Bypass Switch pricing is now available. The new price list includes standard pricing for: more

  • Rotary
  • Basic Isolator Systems
  • Full Interlocked Systems
  • N+1 for Redundancy & Capacity
  • Castell Interlocking

Please contact Antony Holder or Mark Anderson for further information

UPS protection for Oil & Gas platform off the South African coast
Carter Sullivan was commissioned to design and build an UPS enclosure for use on board and oil rig to protect on-board gas detection sensors and safety systems remain operational during power outages. more

The system is designed to operate in ambient temperatures in excess of +30C and to withstand the rigours of the Atlantic Ocean. The bespoke enclosure delivers a constantly controlled internal temperature of 20C which allows optimum performance from the Riello 20kVA UPS.

The self contained steel cabinet measuring 1200 x 1200 x 2000mm and features removable side panels, an inspection hatch and front access double doors for ease of maintenance and installation. There is an integrated Maintenance Bypass Switch allows the UPS to be decommissioned for routine servicing and maintenance without disrupting the supporting load.

Carter Sullivan also supplied a Source Changeover Switch which allows ease of transfer between shore and rig supplies. When the Platform returns to shore, the panel monitors the available power source and automatically switches the platform’s generated AC supply to the on-shore AC supply. There is also an integrated manual override allowing engineers complete control.

Field Engineers at the forefront of PDA Technology
Carter Sullivan has recently upgraded its customer service department by incorporating the very latest in PDA technology. more

Carter Sullivan’s national team of field engineers operate across the country in some of the most remote and hostile environments. To maximise the efficiency of the team, each team member has been issued with their own individual PDA handset featuring an integrated specialist software programme called ‘Clik’.

Using this programme engineers now provide instant real time analysis of each and every installation allowing head office to administer and re schedule the works programme on an hour by hour basis thereby improving the work flow and minimising costly delays.

More importantly, the programme allows its customers to log on remotely via the web and view the progress of each installation as it happens. The data analysis details the specifics of each project, from the list of specified materials and budgeted costs through to timings and the histories of specific component parts so aiding future maintenance programmes.

Mark Anderson, Carter Sullivan’s Managing Director is delighted with the results of the investment and improved levels of customer satisfaction. “Our efficiency and response times are considerably improved, as the company expands and the workloads increase we must continue to invest in our product by improving our management systems” says Mark. “the response so far is very encouraging and clients have been very enthusiastic to engage with the new technology”.

Carter Sullivan acts as the main installation and maintenance contractor for a number of major UPS manufacturers including the world’s number one brand Eaton Power. With this enhanced software programme and shared access, customers like Eaton Power can remotely monitor and oversee each installation.

“It helps me keep track of jobs so I know in advance what issues may occur, in addition I can now give customers instant delivery dates on their equipment without having to make calls myself and keep the client waiting “says Luke Andrews, Service Sales Manager at Eaton Power.

“It’s a great addition to Carter Sullivan’s operation and really enhances the level of service we receive” says David Miller Managing Director NSSE (Network Security Systems Europe).

Our Power Partners
We have over time built strong relationships with our suppliers and customers. We are extremely proud to be power partners with the following companies all of which help us to deliver the right solution to our customers: more

  • Schneider
  • Eaton Powerware
  • Riello
  • NSSE
  • Total Power Systems
  • ABB
  • Entrelec
  • Pirelli Cables
  • Electrical Contractors Association (ECA)

Our Commitment

Carter Sullivan is committed to providing our customers with a long term partner. We want to be flexible, knowledgeable and approachable so we can modify and scale our product and service provision to meet your aims and objectives, even if that vision alters over time” Mark Anderson Managing Director.

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"a superb job which is a real showpiece - Look forward to the next one"

Greg Harrington – Hyundai