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UPS Service & Maintenance

Riello UPS Service & Maintenance

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Load Bank Testing

UPS Service & Maintenance

Total Power
Protection With Our UPS Maintenance Packages

Carter Sullivan’s comprehensive uninterruptible power supply (UPS) maintenance packages ensure that you can enjoy total peace of mind that your critical systems are protected. Following the manufacturer’s approved maintenance schedule is the only way to ensure your emergency power system will work during an emergency. It can help you avoid costly downtime and improve battery life, saving money and improving protection. We’re the UK’s leading provider of UPS systems and offer a comprehensive maintenance programme that’s built around your business. We have qualified service teams available 24/7 to provide expert advice and technical support to keep your business running smoothly.

Speak to us today

24/7 UPS
Protection

Total power protection 365 days a year

Engineers based throughout the UK available 24/7

Eaton & Riello partner

Free site-audits and condition reports

Tailored UPS maintenance plan that’s bespoke to your business

Why UPS Service & Maintenance Matters

Regular and rigorous manufacturer-recommended maintenance is vital to ensure optimum operation of your UPS. Our trained technicians will check every part of your UPS and its software, to ensure this power source is ready to work in an emergency.

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Protection When It Really Matters

Our maintenance packages provide peace of mind that your network, systems and servers are safe in an emergency. Whether it’s a power-surge or power-cut, you can be confident that your UPS will cope with a crisis.

24hr 365day access to manufacturer trained engineers
Latest software, techniques and technology
Free site-audits and condition reports

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Ongoing Maintenance

Our trained engineers are always looking for ways to improve the safety and security of your systems, with regular maintenance a core part of every package.

Battery impedance testing as standard
Thermal imaging
Remote monitoring
Load bank testing (load test)
Battery replacement (if required)

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Affordable Solutions

Our UPS installation, maintenance and management packages are unparalleled in the industry. We’ve developed a range of affordable solutions designed to suit every business and budget.

Flexible and adaptable UPS system maintenance packages
Fixed costs and affordable prices
Upgrade your plan whenever you want

Compare our Managed Service packages

Access to 24hr 365 day technical support
Priority response to fault calls
12hr, 8hr, 4hr
Preventive maintenance
Battery impedance testing
Fault call labour included
Spare parts included*

Access to 24hr 365 day technical support
Priority response to fault calls
12hr, 8hr, 4hr
Preventive maintenance
Battery impedance testing
Fault call labour included

Access to 24hr 365 day technical support
Priority response to fault calls
12hr, 8hr, 4hr
Preventive maintenance

Power Audit
Power Audit
Power Audit
Power Audit
7 Days 24hrs

	Standard	Enhanced	Premium
Access to 24hr 365 day technical support
Priority response to fault calls	12hr, 8hr, 4hr	12hr, 8hr, 4hr	12hr, 8hr, 4hr
Preventive maintenance
Battery impedance testing
Fault call labour included
Spare parts included*

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UK INSTALLS 2020

Carter Sullivan directly employs a team of manufacturer trained engineers that are equipped with industry know-how and an unrelenting focus on your business needs.

Authorised Partners

We’re proud to partner with Eaton and Riello, the world’s leading providers of UPS systems. We’re trained and accredited to complete all manufacturer approved UPS maintenance procedures, including UPS battery maintenance.

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"The site contact who oversaw the work last night said that the Carter Sullivan engineers were “the best he’s ever seen”. They removed all of the old UPS equipment and batteries and took back all of the packaging materials leaving both comms rooms in a 'very tidy state'."

- DWP Lincoln

"Site called and asked if you could pass on his comments to the engineers – efficient, extremely polite, clean and tidy, appreciated them wearing masks at all times, he really was genuinely pleased with the way they worked."

- WH Smith