The Benefits of Becoming a Carter Sullivan Partner

09th June 2021

If you’re an IT provider committed to giving your customer the best products and services, then why not become a Carter Sullivan partner? We’re the UK’s leading provider of UPS systems and a dedicated and trusted supplier to the IT reseller market.

Every Carter Sullivan partner benefits from our experience, insight and exceptional levels of service and customer care.

Becoming a Carter Sullivan Partner can give you and your customers complete confidence that your critical power systems are protected.

What is the partnership programme?

We recognise that IT companies want to offer their customers the best in UPS systems and critical power protection, and we support them to do so.

Unlike IT distributors, we specialise in UPS systems. We’ve got over 15 years of experience designing, installing and maintaining UPS systems for some of the UK’s biggest businesses and leading brands. 

Our priority is to ensure maximum protection and minimum downtime for all IT systems. 

We’re technical experts but focus on providing simple solutions to complex problems. We tackle the technical, leaving your customers to focus on growing their businesses. 

We offer a complete service, including the design, installation and maintenance of all UPS systems. 

It’s the only way we can ensure 24/7 protection for your customers’ power infrastructure.

Bespoke power protection

We know every customer is unique, so we build bespoke.

Every Carter Sullivan customer benefits from a free on-site survey. During the survey, one of our experts will visit your clients’ premises and learn about their business, systems, and power requirements. 

This process is crucial in designing a system that’s able to provide power in an emergency. We can create a UPS system suitable for today but built for tomorrow – including flexibility that supports growth.

Our technicians will identify any challenges for installation, management and maintenance. Working hand-in-hand with your customers, they’ll create a power protection solution that’s engineered to perform.

Total power protection

Your customers want confidence that their UPS system will deliver adequate protection, and we can provide it. We have over 15 years of experience installing UPS systems and can ensure any new products are fitted with minimum downtime and disruption.

We know that IT managers face significant challenges, and installing a UPS shouldn’t be one. Our stress-free installation service is shaped around organisational requirements. We can often install UPS systems outside of core hours to keep minimise risks to systems and processes.

Each Carter Sullivan customer benefits from our leading range of services, including:

  • Expert UPS system installation from industry experts who are 100% dedicated and committed to quality.
  • 24/7 support from UK-based experts (including 24hr call-outs)
  • Product discounts & reward scheme
  • Full-spectrum of service contracts and extended warranties (including a 5-year warranty as standard)
  • Proactive monitoring and maintenance to fix issues before they worsen
  • Expert advice to support growth and expansion

From the moment we begin the process, we provide an exceptional service that’s unrivalled in the industry.

it reseller

Performance partnerships

We are a trusted partner to leading UPS manufacturers Eaton, Riello and APC. We can supply, install, manage and maintain these high-performance UPS systems better than anyone.

Our relationships with these brands give us a critical insight into the technology, including first access to new products. 

We’re a service partner too, which enables us to maintain all products while protecting all warranties. We only use manufacturer-approved parts and work quickly and efficiently in an emergency.

Built for your business

There are significant benefits to your business by becoming a Carter Sullivan Partner.

Adding a specialist service can increase customer satisfaction, retention and growth. We’ll work on your behalf, providing market-leading solutions at competitive prices. We’re happy to work alongside you to deliver a comprehensive support package.

We’re an established business with an unrivalled reputation for quality. Unlike other IT resellers, we only focus on UPs systems. This speciality sets us apart.

Carter Sullivan Partners also benefit from our Reseller Rewards programme. This can help you develop new revenue streams and increase profits. 

To understand more about potential reseller rewards, contact us today to discuss your personalised package.

Access our cutting-edge demo facility

All Carter Sullivan Partners and their customers gain access to our state-of-the-art UPS demonstration facility.

Inside our purpose-built test centre, we can put UPs systems through their paces. It’s critical in helping us establish the potential and limitations of UPS systems, information we use to support our clients and their customers.

Become a Carter Sullivan Partner

If you’re interested in becoming a Carter Sullivan Partner, then contact us today. We’re interested in hearing from established IT resellers who share our commitment to quality and our investment in innovation.