UPS Installation - the Carter Sullivan way

We’re the UK’s most trusted UPS supplier for a reason. From initial site survey to final handover, we set the standard for safe, secure, future-proof UPS installation.

Why install with Carter Sullivan?

Over 20 years of experience
We’ve been setting the standard for the installation and maintenance of UPS systems for over two decades. Whatever your critical-power needs, you’re in safe hands with us.
No cookie-cutter solutions
We devise a bespoke approach for every client. We don’t do cookie-cutter solutions. At best, they waste money – at worst, they risk failing when you need them most.
Free on-site visit
Arguably the most important part of the whole process, our free site survey allows us to meet you, analyse your infrastructure, and understand exactly what it is you want to achieve.
Personalised power audit
Your Carter Sullivan consultant will provide a ‘power audit’ report, detailing potential issues and opportunities. Any questions? We’re always just a quick call away.
Costs, benefits and efficiencies
Before installation commences, we’ll lay out the long-term financial forecast for your UPS solution – from the savings you’ll make to any potential servicing costs.
End-to-end sustainability
We’re proud to be at the forefront of the green revolution in UPS systems. You’ll get a full overview of your solution’s power usage, longevity, and eventual recycling.
In-house training and demos
We have our own on-site demo and training centre in Bedford, complete with batteries, bypass switches and fully operational UPS systems for you to interact with.
Rapid emergency response
We offer 24/7/365 support for any UPS issues. Depending on your maintenance contract, our guaranteed emergency response time ranges from next day to under four hours.
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“We are continually impressed by the service levels delivered by Carter Sullivan. The attention to detail and technical expertise of their engineers and management team provides us with a first class service. This commitment has ensured a continued and successful relationship.”

Our process

Here’s what our standard UPS installation process looks like, from end to end. Bear in mind, however, that we devise a bespoke approach for every client. We don’t do cookie-cutter processes or quick-fix solutions. At best, they waste money – at worst, they risk failing when you need them most.

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Site visit
Arguably the most important part of the whole process, our free site survey allows us to meet you, analyse your infrastructure, and understand exactly what it is you want to achieve.
Consultancy
We’ll summarise what we found during our site visit and present you with the best UPS solution to meet your needs, budget, space and timescales.
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Design
Once you’ve approved your UPS design and the order is agreed, we’ll produce drawings and a single-line diagram for you and our engineers. Leading up to installation, we’ll provide detailed RAMS and the details of your install team.
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Installation
On average installation happens at around six weeks, although this can be quicker or longer, depending on the final design. We will work closely with you to manage any required downtime.
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Maintenance and aftercare
A tailored maintenance package ensures the UPS protecting your business is itself protected. Performance is optimised, downtime is avoided, and savings are made.
3D illustration of a cog and spanner
Sustainability
We’re proud to be at the forefront of the green revolution in UPS systems. When your solution eventually reaches the end of its life – many years from now! – we’ll decommission and recycle it.

Our partners

We’ve long maintained strong partnerships with the leading manufacturers of UPS and critical power systems. These acclaimed brands trust in our unmatched expertise and meticulous service.

How can we help?

Whatever your organisation’s critical-power needs, Carter Sullivan will work with you to find a solution that ensures long-term protection and security.