UPS Installation & Maintenance Experts

All UPS installations performed by Carter Sullivan are performed by our own, highly trained electrical engineers.

Our ups Installation process

Whilst the principle of most UPS installations is the same every site is different. Over the years we have developed a reliable process to make sure your installation is completed safely, on time and provides the peace of mind you need.


Free site survey

Initially a free site survey is performed to understand your full requirements and to understand the existing electrical infrastructure. This survey allows us to provide a detailed quotation specific for your site.


Handover package

On receipt of an order our installation manager creates a full handover package for our in house electrical engineering team. Part of this process may involve a second site visit to run through the works and confirm final details.


Risk and method statements

A project plan along with risk and method statements will be provided prior to site works.


Installation plan

On the day one of the installation our engineers will run through the installation plan with you. Once site inductions have been performed our engineers will install the UPS system, carefully following manufacture and BS7671 guidance.



On completion of the works the engineers will provide a full handover. This handover includes user familiarisation, issuing of electrical certificates and commissioning documentation.

On receipt of the site documentation our installation manager checks the reports and watches our handover video to ensure the works meet the required standards. We also visit a large number of… our sites following installation to ensure quality standards are met, we often find this is great time for customers to ask the questions they forgot to ask on initial installation!

Handover videos designed to provide guidance

Where permitted our engineers create a video explaining what works have been done, identifying areas of interest such as the bypass switch, isolation devices etc. These videos are designed to provide both the user and the Carter Sullivan team an understanding of the work that has been performed.

IN-HOUSE Training

It’s not just UPS installation and UPS maintenance, we’re also able to host technical training sessions of Eaton products either on-site or at our dedicated training centre in Bedford. We can provide technical insight and support for all Eaton products that you won’t get elsewhere.

  • Dedicated team
  • Tested and trusted
  • Reduce operational costs and colleague time
  • Minimise expensive downtime
  • Peace of mind for you and your team
  • *We aim to respond to all enquiries within one hour between Monday - Friday 09:00 - 17:30
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