Every new client relationship begins with a Power Audit We complete a Power Audit within 15 days of your planned start date. During the Power Audit an electrical engineer will complete the following checks:

• Single line diagram of your installation
• Circuit list
• Asset list including PDUs/UPS
• Written status report

The written status report will provide you and us with an overview of your current power infrastructure. In our report, we can highlight issues of concern and make suggestions on changes you may consider – including ways to make savings on your electricity bills.

Trained technicians will check that all software is up-to-date and correctly installed and functioning.

Our engineers will ensure your IT equipment is running the latest firmware, personally installing and configuring it themselves if required.

Whether you’ve noticed a problem, our technical staff do, or an automated system picks it up – we’ll be on hand to manage and maintain your power systems.

We’ve spent over 15 years’ advising our clients on how to maximise their budgets. We will help you to set priorities and align your power systems plans to your IT strategy – and back this up with the data you need to make decisions.

Our Technology Enablement Sessions are designed to maximise user acceptance, engagement and ultimately, the utilisation of the technology that powers your business.

We will help you to develop a proactive business continuity plan that avoids and mitigates critical power risks.

We will provide comprehensive and clear user and operator training that’s appropriate for both non-technical and experienced staff.

With our help all power infrastructure assets will be accounted for, deployed, maintained, upgraded, and correctly disposed of when the time comes.

A visual diagram to help you understand your system in the event of any issue it will enable you to quickly identify the point of failure which we can rectify.

If you are concerned about how your business will cope and react to disruption with our power systems, our Power Map provides a logical and intuitive way of planning­­­­­ your recovery. Premium subscribers will receive an exclusive Power Map of their business. Basic and enhanced subscribers can purchase a Power Map of their business for an additional fee.

Expert advisers on our help desk will have all the information about you, your systems and your business that they need to return your system to peak performance in the event of a failure.

Our support packages include equipment cleaning, installation inspection and operation environment checks, mechanical inspections, measurements and adjustments and an overall system check.

In the event of a failure that cannot be rectified by our technical support team, an engineer will attend the site to investigate and fix the fault.